Consumers allege that Carfax fails to verify the information reported on vehicles, which makes it difficult for sellers or traders to negotiate a fair price. 

We are investigating allegations that Carfax fails to timely correct erroneous information in its reports. Allegedly, Carfax has falsely reported accident damage to vehicles, resulting in owners who are engaged in selling or trading the vehicles being forced to accept lower prices from buyers or dealers who rely on the Carfax report.

If you or anyone you know has had to trade in or sell a vehicle at a lower than market price because of an erroneous Carfax report, please contact us with the link below.

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